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2. What was the nature of your most recent interaction with the Building Department?*
   -- Select One --Applying for a PermitPlans ReviewInspection ServicesCode Violation ComplaintContractor LicensingStop Work OrderCitationRecords RequestOther
3. Please select what best describes you:*
   -- Select One --City ResidentCounty ResidentVisitorBusiness OwnerGeneral ContractorTrade ContractorDeveloperPatron/CustomerOther
4. Who did you meet with on our staff?*
   -- Select One --Administrative AssistantBuilding CoordinatorBuilding OfficialCRS CoordinatorExecutive AssistantInspector / InvestigatorPermit SpecialistPlans Examiner
6. Were you greeted quickly and courteously?*

   1. Yes
   2. No
7. Was our staff professional and eager to assist you in a timely manner?*

   1. Yes
   2. No
8. Was our staff knowledgeable regarding the requirements and procedures necessary to address your need?*

   1. Yes
   2. No
10. Did our staff explain the next step in the process?*

    1. Yes
    2. No
11. Were your needs met and your questions answered?*

    1. Yes
    2. No
12. If the person serving you was unable to address your concern or need, were you directed to the appropriate person or other City division?*

    1. Yes
    2. No
14. Was the project reviewed and/or permit issued within the estimated timeframe discussed?*

    1. Yes
    2. No
15. Did the estimated timeframe provided to you meet your expectations? *

    1. Yes
    2. No
19. The information or assistance I was seeking was clearly provided to me. *

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
20. City staff provided helpful suggestions and information to advance my project.*

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
21. City staff were responsive and prompt in responding to emails, calls and inquiries.*

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
22. Overall, the service I received was excellent.*

    1. Strongly Agree
    2. Agree
    3. Neither Agree nor Disagree
    4. Disagree
    5. Strongly Disagree
26. Please provide comments or suggestions about your most recent experience. You may also include any information to help us identify the project of your most recent experience. This is optional, but a big help in our effort to provide exceptional customer service.
28. Would you like to be contacted by someone on our staff about your experience?*

    1. Yes
    2. No
30. First Name
31. Last Name
33. Address1
35. Address2
37. City
38. State
39. Zip
41. Phone
42. Email Address
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44. 1. Receive an email copy of this form.
45. Email address

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46. Submit

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