There are several programs in place to help customers avoid interruption of service throughout the year. FPUA offers the following:
• Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Customers must call 772 466 1600, extension 3900, or email firstname.lastname@example.org to set up a payment plan.
• Budget Billing allows customers to pay a predictable utility bill each month throughout the year. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at
Additional community resources are available as well. For more info, please call 772-466-1600, ext. 3900 or email email@example.com to set up a payment plan.