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Sunrise City News

Posted on: November 15, 2021

The City of Fort Pierce launches new 24/7 Complaint Hotline

This summer, the City Commission adopted an ordinance that established a short-term and vacation rental program in the City of Fort Pierce. The short-term and vacation rental program also called the STR/VR program, requires every unit being rented for less than 6 months to register with the City. It also created a set of standards and regulations that all short-term or vacation rentals must comply with or face possible enforcement action. To assist with the implementation of the program, the City contracted with Host Compliance/Granicus, which is a top provider of short-term rental monitoring and compliance, servicing communities throughout the State of Florida including the Florida Keys, Martin County, Indian River County, and Jacksonville Beach.

 

Through Host Compliance/Granicus, a new 24/7 Hotline and online complaint portal are now available. If you need to report an emergency, please dial 911, but for all non-emergency complaints, you can call 772-227-1580 any time of the day or night to report a possible violation of the STR/VR program. You can also register a complaint through the online web portal, which is formatted for easy use on all electronic devices including cell phones. The web portal allows you to take a photo with your phone that is automatically attached to the complaint or upload photos, videos, and other attachments, including online advertisements for unregistered units. The complaint portal can be reached at https://secure.hostcompliance.com/fort-pierce-fl/complaints/type or you can reach the link through the City’s website: www.cityoffortpierce.com

 

If you want more information on the STR/VR program, please visit the Fort Pierce City Clerk’s website at https://www.cityoffortpierce.com/970/Short-Term-and-Vacation-Rentals or you can email cityclerk@cityoffortpierce.com 

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